Call Forwarding

How to call Forward incoming calls

GRANDSTREAM VoIP Phone

Example: To forward incoming calls to outside line (671) 123-4567:

  1. Without lifting the handset, dial *72 9 1234567
    • *72 activates the call forwarding feature
    • 9 connects to an outside line.
    • For local calls, the area code (671) is not necessary.
  2. Lift the handset for 3 seconds and hang up.
  3. When you see the call forwarding icon on the top right of the display screen, call forwarding has been activated.
  4. Call the extension to verify that call forwarding has been activated.

Example: To forward incoming calls to internal extension number 1234:

  1. Without lifting the handset, dial *72 1234
    • *72 activates the call forwarding feature
  2. Lift the handset for 3 seconds and hang up.
  3. When you see the call forwarding icon on the top right of the display screen, call forwarding has been activated.
  4. Call the extension to verify that call forwarding has been activated.

How to remove call forwarding:

  1. Without lifting the handset, dial *73
  2. Lift the handset for 3 seconds and hang up.
  3. When you don’t see the call forwarding icon, call forwarding has been canceled.